UNIQUE TOURS AND TRAVELS LTD.

INTRODUCTION:
Unique Tours and Travels was established in 1991 is a concern of Unique Group of Companies, which is one of the largest private sector, multi-product and multi-business organization in Bangladesh. It is duly registered with the Ministry of Civil Aviation & Tourism, Government of the People’s Republic of Bangladesh and accredited with international Air Transport association (IATA). It also holds valid Trade License from the City Corporation, Dhaka.

GENERAL INFORMATION:
Unique tours and Travels is a Sole Proprietorship Company where Mrs. Salina Ali is the proprietor. The service of Unique Tours and Travels build upon the client’s travel requirements and expectations. We have a team of well-trained, skilled, knowledgeable and resourceful professionals who can suggest and work out for travel to any destinations and arrange any tour program domestic and international.

LOCATION:
The main office of the agency is at Unique Trade Centre, Level-5, 8 Panthapath, Kawran Bazar, Dhaka 1215. It is located in the heart of the commercial center of Bangladesh with a floor space of approximate 1000 Sft. The office is fully air-conditioned, easily accessible, well decorated and equipped with up-to-date systems required to rerunning travel agency business smoothly.

MANAGEMENT AND ADMINISTRATION:
The Management of M/s. Unique Tours and Travels is headed by its Proprietor, a person having the highest university degree, a man of vision, a hardworking and devoted professional in many fields and a team of highly qualified and experienced personnel actively support her.

ORGANOGRAM:
1. Head of Business Operation – I
2. Manager Sales & Reservation- II
3. Sales promotion officer - I
4. Accounts Executive - I
5. Peon - I


PRODUCTS AND SERVICES
As being a Tour and Travel agent we can provide following services to our clients:
1. Preparing tour plan as per client’s requirements
2. Arrange Air Ticket
3. Arranging Travel documents
4. Visa Processing
5. Domestic/Inbound Tours
6. Out bound Tours
7. Airport Transfer
8. Hotel booking ( home & abroad)
9. Umrah Package (Holly Mecca & Madinah Munawara), Air Ticket, hotel, surface transport and Visa.


ACHEVEMENT & GROWTH:
Within a short span of time of commencement of business our agency was accredited as a member of followings:
1. Member of International Air Transport Association (IATA)
2. Member of Pacific Asia Travel Association (PATA) and
3. Member of Tour Operators Association of Bangladesh (TOAB)
4. Member of Association of Travel Agency of Bangladesh (ATAB)


CLIENTS OF UNIQUE TOURS AND TRAVELS.
We are currently handling the travel requirements of many of the largest companies and organization in Bangladesh. Name of some of the important clients are as under:
01. Major Recruiting Agents.
02. Non IATA Travel Agents in the city.
03. Government officials.
04. Foreign Missions in Bangladesh.
05. Corporate Offices, Private Enterprises
06. Buying Houses in Bangladesh
07. NGO’s in Bangladesh
08. Students Studying abroad
09. Businessmen and Tourists Worldwide.
10. Other.


FINANCIAL STRENGTH:
Unique Tours and Travels has gained a very sound financial strength. It maintains regular accounts with the following Banks.
01. The City Bank Ltd.
It is needless to highlight our relationship with Airlines operating to / from Bangladesh and the travel agents in the city.


HISTORY
Unique tours and Travels is establishes in 1991 is a Sole Proprietorship Company where Mrs Salina Ali is the proprietor. It starts as a concern of Unique Group of Companies at 51/B Kemal Ataturk Avenue, Banani, Dhaka. Then in 2006, Unique Tours and Travels is duly registered with the Ministry of Civil Aviation & Tourism, Government of the People Republic of Bangladesh and accredited with International Air Transport Association (IATA). It also holds valid Trade License from the City Corporation, Dhaka, Within a short span of time Unique tours and Travels became regular member of International Air Transport Association (IATA), member of Pacific Asia Travel Association (PATA) and member of Tour Operators Association of Bangladesh (TOAB). The service of Unique tours and Travels build upon the client’s tours and travel requirements and expectations. At the early stage when E-ticketing not been established in Bangladesh, we have to issue paper tickets and that’s from Airlines counter. In 2006, when IATA organized ticketing system through BSP we became its member and when implemented E-ticketing then we also cope with the system instantly. At the beginning of commencement, Unique tours and Travels had an excellent arrangement for local and international tour operation with adequate experts for this service. And it was doing very good business in tour program. Now its important to state the information that there are thousands of travel agents in the country. Among these travel agents a number of 407 travel agents become IATA member. But there are still some other 600+ non IATA travel agents. In 2006, when BSP system was generated in Bangladesh, few travel agents become its member. Because to be a member IATA need Bank Guarantee as security. Travelers, Recruiting agencies, corporate offices, Govt. officials or students usually issue tickets through IATA or non- IATA travel agents where the non-IATA travel agents usually issue ticket through IATA travel agents. Here we had some opportunity to build up these non-IATA travel agents as our clients (sub agents). But due to some complicacy and restrictions we could not establish the policy as there are some risks (bad debts) involved. Some IATA agents who took the risks, become successful today.

PRINCIPAL AND SUBSIDIARIES:
Unique Group of Companies having its corporate office at 51/B, Kemal Ataturk Avenue, Banani, Dhaka is one of the largest and most reputed business conglomerates in Bangladesh and M/s. Unique tours and Travels is one the sister concern.

Following are the other Subsidiaries:
01. Unique Ceramic Industries (Pvt.) Ltd.
02. Borak Real Eastern (Pvt.) Ltd.
03. Unique Eastern (Pvt.) Ltd.
04. Unique Power Ltd.
05. Unique Aviation Services
06. Borak Travels (Pvt) Ltd
07. Guan Choon-Unique Vocational Training Institute Ltd.
08. Orient Aviation Services
09. Unique Hotel & Resorts Ltd (The Westin Dhaka)
10. Unique Resources Ltd.
11. Unique Enterprise
12. Unique Kollyan Trust
13. Peninsula Housing & Development.


RELATIONSHIP AND ASSOCIATION:
Unique tours and Travels is maintaining a higher degree of relationship with different Govt. offices particularly the Ministry of Civil aviation and Tourism, Bangladesh Bank (The Central Bank of Bangladesh) and Biman Bangladesh airlines. It is needless to highlight our relationship with Bangladesh Bank (Central Bank of Bangladesh) and the Ministry of Civil aviation and Tourism. Because without their cooperation and support, our entire operation will not be recognized and as such the role played by Bangladesh Bank is very important to us. We are the regular member of Association of Travel Agents of Bangladesh (ATAB) & member of International Air Transport Association (IATA). We also maintain a very cordial relationship with both online and offline carrier operation to / from Bangladesh.

MARKET OVERVIEW
Bangladesh with a population of 160 million achieved substantial economic growth in recent years. Foreign investments in the field of Textile Industries, Power Plant, Natural Gas, Electricity and Communications etc have played a vital role in our economic development. Approximate 4.50 million of air traffic move to and from Bangladesh in a year. Current growth rate of air traffic from Bangladesh to different destinations worldwide is approximately 7% and expected to increase in coming years. The main market for airlines business is our manpower that are exporting abroad. But these days the business opportunity also becoming narrow. Besides this foreign investors traveling both way from Bangladesh, local businessman very often traveling foreign cities, students studying abroad traveling both way foreign missions in Bangladesh and Bangladesh mission in abroad also used to travel by air. Government officials, NGO’s, Corporate officials, Private entrepreneurs also used to travel inbound and outbound by air. These are the main fields for airlines market.

TARGET MARKET
As being a general sales agent, at first our marketing plan is to visit all non –IATA reputed travel agents in the city. Then visit the others corporate organizations, foreign missions in Bangladesh, student's consultation firm, Buying Houses, NGOs and others and inform them about our products and services. To make the plan effective and fruitful we have to take some big steps. We have to plan according to client's requirements as much possible. Otherwise it will be very much tough to get success on above plan.

COMPETITORS
Unique Tours and Travels is holding air tickets stocks of all airlines through BSP that operating in Bangladesh. Since there are a total of 407 IATA accredited travel agents in Bangladesh then all the IATA approved travels agents are our competitor, now upon making policy we can attract travelers and can provide excellent service and put other competitors behind.

Unique Tours & Travels is well equipped and managed by competent, reliable and hard working professionals. .

LOCATION ( UNIQUE TRADE CENTRE ):
The main office of the agency is at Unique Trade Centre, Level-2,5, 8 Panthapath, Kawran Bazar, Dhaka 1215. It is located in the heart of the commercial center of Bangladesh with a floor space of approximate 4000 sft. The office is fully air-conditioned, easily accessible, well decorated and equipped with up-to-date systems, GDS (Amadeus, Galileo, and Saber) required to rerunning travel agency business smoothly.

FINANCIAL STRENGTH:
M/s. Unique Tours & Travels, has gained a very sound financial strength. It maintains regular accounts with the following Banks.
02. AB Bank Ltd.
03. City Bank Ltd.
04. Eastern Bank Limited.

It is needless to highlight our relationship with Bangladesh Bank (Central Bank of Bangladesh). Because without their cooperation and support our entire efforts will not be recognized and as such, the role-played by Bangladesh Bank is very important to us.



Action plan and Assurances of Unique Tours & Travels.

This company possesses the means, know – how, expertise and services of well-experienced professionals and executives of over 25 years of services in airlines and travel agents. There are about 610 IATA Travel Agents, 1400 Non-IATA Travel Agents and 900 Recruiting Agents in Bangladesh. As a travel agent, our reputation and goodwill is always as one of the best and top 10 . In the recruiting side, our concern M/s. Unique Eastern (Pvt.) Ltd. is the largest and most famous recruiting agents in Bangladesh. Hundreds and thousands of workers from different professionals are sent abroad every year. And so far, there has been no complaints/claims against our company. In this connection, it will not be out of place to mention here that our chairman & Managing Director Mr. Mohd. Noor Ali was the president of BAIRA - Bangladesh Association of International Recruiting Agencies for 4 years (two terms up to 2001). He is one of the pioneers in this field and is well acquainted with the employers of Kingdom of Saudi Arabia, Korea, Libya, Iraq and Malaysia and other countries in the Middle East and South East Asia.